- Why Remote Solutions Architect?
Business is better when you partner with a world-class
leader in remote database management solutions.
We work to establish partnerships with our customers to insure that we meet their expectations for excellence. The bedrock of our business is strong technical expertise, responsive service, transparent pricing and absolute reliability. We leverage our experience to allow you to spend more time on what you do best — running your business.
24X7x365
Cloud Support
We have dedicated teams of remote solutions architect experts that work on rotating shift schedules to ensure continuous support for your database environment. Our team of expert DBAs provides support for environments that range from one to hundreds of database application servers.
Our Service
Level Agreement (SLA)
Our Service Level Agreement (SLA) provides a response time of 15 minutes or less. All support tickets are logged into an issue tracking system that you can access anytime. You always know exactly what maintenance routines were needed at every point.
Industry Standard for
Remote Database Management
Our business is remote solutions architect. We have set the standard for remote database management. There’s a level of confidence that comes with trusting your business to the provider that is stable and secure, and whose expertise and support you’ll want now and five or ten years down the road.
